Privacy Policy
We are pleased that you are visiting our websites and are interested in our company. The protection of your data is of utmost importance to us. With the following data protection information, we would like to inform you about the purposes and scope for which we collect or process your personal data when using our websites and how we protect your privacy when you provide us with your data.
Controller
PBS Holding AG, Vogelweiderstraße 37, 4600 Wels, Austria (office@pbs-holding.com; +43 5 9614-0) operates these websites and, as the data controller within the meaning of Art. 4 para. 7 GDPR, is responsible for compliance with applicable data protection regulations.
We store and process the personal data of our users in compliance with the relevant regulations, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG), and the Telecommunications Act 2021 (TKG 2021), in their current versions. All personal data is collected only for specified, clear, and lawful purposes and will not be kept longer than necessary.
Personal Data
Personal data refers to any information relating to an identified or identifiable natural person (e.g., name, date of birth, and contact details).
Websites
As soon as you visit our websites, our web servers temporarily store each access in a log file. The following data can be collected and stored until automated deletion: IP address, date and time of access, transferred data volumes, messages about the success of website retrieval, identification data of the browser and operating system used, the website from which access is made, as well as the IP address of your internet service provider. The processing of these data is carried out for the purpose of enabling the use of the websites, ensuring system security, technical administration of the network infrastructure, and optimization of the Internet offer. This is considered a legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
Other Data Collection
We collect, store, and process your personal data (e.g., first name, last name, address, email address, phone number) when a business relationship exists or is to be established, such as when registering as a customer or placing an order, as well as during the formation and modification of the business relationship. In addition, we use your personal data provided for registration on our website, provided you have consented to the processing of your personal data. We also collect, store, and process your personal data if you contact us via contact form, partner portal, telephone, fax, or by sending us an email, to the extent necessary to process your inquiries and correspondence. The personal data collected are deleted promptly once they are no longer required for this purpose, unless legal retention obligations exist.
Whistleblowing System
Our website includes a link to a reporting channel through which you can report to our internal reporting office in accordance with the Whistleblower Protection Act (HinSchG). The reporting channel is operated by PBS Holding AG. Further information on data protection can be found on the reporting channel at https://pbs-holding.iwhistle.de/.
Disclosure of Data
We use your personal data within PBS Holding AG and our affiliated companies. These companies and any external service providers processing data on our behalf are contractually obligated under Art. 28 GDPR to handle personal data according to legal requirements. Where these companies come into contact with your personal data, we have ensured through legal, technical, and organizational measures as well as regular controls that they comply with the provisions of data protection laws.
Should you find links on our website to other controllers (e.g., our social media profiles or the whistleblowing system) and click on a link, you will be using the websites of those controllers directly, and our privacy policy will no longer apply to those websites.
As a rule, we do not transfer your personal data to a third country or to an international organization outside the European Economic Area (EEA). If, in individual cases, such a transfer is necessary, it will only be made to countries for which the European Commission has issued an adequacy decision or if appropriate safeguards (e.g., binding corporate rules or EU standard contractual clauses) ensure an adequate level of data protection.
We reserve the right to transmit your personal data to authorized institutions if we are legally required to do so or by court order.
Your personal data will generally not be transferred to any other third parties.
Cookies
Our websites use so-called cookies to store various pieces of information to improve user-friendliness and efficiency of the entire Internet offering. Furthermore, data stored in cookies avoids the repeated completion of forms. The cookies used by us are limited in time and are regularly deleted.
You can manage the acceptance of cookies from our websites in your browser, and block them if necessary. You can also delete already set cookies at any time. You can inform yourself about the possibility to disable cookies in the settings of your chosen browser. If you do not accept cookies, this may in individual cases restrict the use of our websites. Please note that after deleting your cookies, any opt-out cookies you have set may also need to be re-activated.
We recommend that you regularly manually delete your cookies and browser history.
Types of Cookies We Use
Necessary Necessary cookies are essential for the basic functions of the website. Without them, the website cannot function as intended. These cookies do not store any personal data.
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Name: cookieyes-consent
Validity: 1 year
Description: CookieYes sets this cookie to store users’ consent preferences, so that their preferences are honored on subsequent visits to this website. No personal information about visitors is collected or stored. -
Name: wpEmojiSettingsSupports
Validity: Session
Description: WordPress sets this cookie when a user interacts with emojis on a WordPress website. It helps determine whether the user’s browser can properly display emojis.
Analytics
Analytics cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as visitor numbers, bounce rate, and traffic sources.
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Name: ga*
Validity: 1 year 1 month 4 days
Description: Google Analytics sets this cookie to store and count page views. -
Name: _ga
Validity: 1 year 1 month 4 days
Description: Google Analytics sets this cookie to calculate visitor, session, and campaign data and to track website usage for the website’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to identify unique visitors.
Creditreform
We regularly check creditworthiness when entering into contracts and, in certain cases where there is a legitimate interest, including for existing customers. For this purpose, we cooperate with KSV1870 Holding AG, Wagenseilgasse 7, 1120 Vienna, Austria, from whom we receive the required data. To this end, we transmit your name and contact details to Creditreform Boniversum GmbH. Information pursuant to Art. 14 GDPR regarding the data processing by Creditreform Boniversum GmbH can be found here: https://www.boniversum.de/eu-dsgvo.
Data Security
To protect the data you transmit to us from unauthorized access and misuse by third parties, we have implemented extensive technical and organizational security measures. These measures meet the strict legal requirements of national regulations and are continuously adapted to the state of the art.
Data Subject Rights
As a data subject, you have the following rights under Art. 15 to 22 GDPR:
- Right of access
- Right to rectification or erasure
- Right to restriction of processing
- Right to object to processing under Art. 21 GDPR
- Right to data portability
If you have given us consent to use personal data, you can revoke it at any time. Please contact us by email at office@pbs-holding.com. Alternatively, you can inform us of your wish by post or fax.
You also have the right to lodge a complaint about our processing of personal data with a data protection supervisory authority. The competent supervisory authority for us is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna.
Updates and Amendments to this Privacy Policy
This privacy policy is dated 19/01/2026 and is currently valid. Due to the ongoing development of our websites or the implementation of new technologies, it may be necessary to adapt this privacy policy. PBS Holding AG, Vogelweiderstraße 37, 4600 Wels, Austria, reserves the right to amend this privacy policy at any time with future effect. Therefore, you should regularly visit this website to inform yourself about the current status of our privacy policy.
Contact information for the Data Protection Officer of PBS Holding AG:
Email: datenschutzverantwortlicher@pbs-holding.com